Help
Quick answers to common questions. For anything else, email support.
How do I sign in?
Go to the login page and enter the email and password for your account. New here? Start a free trial to create your store.
How do I reset my password?
On the login page, choose “Forgot password?”, enter your email address, and follow the link in the reset email.
How do I add staff?
Store owners and managers can invite staff from the Team page, either by email or by sharing an invitation link. The invited person opens the link and sets their own password.
How do I cancel or change my subscription?
Open the Billing page in your store and choose “Manage Billing & Subscription”. This opens the Stripe billing portal, where you can update your payment method or cancel. See the Terms of Service for the refund policy.
How do I delete my account and data?
Email privacy@storeflow.org from the address on your account. See the Privacy Policy for details.
How do I contact support?
Email support@storeflow.org. See the contact page.